‘Management Support’ Category

Unhealthy Employees in the Workplace: Can Employers Do Anything About Unhealthy Habits?

Tuesday, July 28th, 2009

By Stephanie Patek, Ease@Work Account Services

Employers have jumped on the health and wellness wave, understanding that keeping their employees healthy helps their bottom-line. These days, it’s an oddity if an employer hasn’t encouraged participation in a wellness program, encouraged employees to eat less trans-fat, eat more whole foods, exercise thirty minutes a day, take time for relaxation, etc.

Yet with all of our efforts, it is often that we see the same health-conscious group participate, while the rest opt out. You see, ultimately, most adult Americans don’t get their 5 to 9 servings of fruits or veggies, or 30 minutes of daily exercise. So we watch as disinterested employees continue with unhealthy habits – our hands tied as not to be the “acting physician” and overstep our boundaries.

As Managers, Supervisors or HR professionals, confronting an employee with our opinions about their unhealthy habits is out-of-line. However, we may have an avenue to get them turned around if, and only if, those habits are impacting their work performance.

Often, Supervisors ask:

“I know I can make a referral for absenteeism or anger management, but what if one of my employees has high cholesterol or blood pressure and I want them to see the dietitian?”

Or,

“I have an employee whom I am concerned about. He’s rapidly dwindling away and I’m not sure what health issues he’s dealing with. Can I refer him?”

The short answer is that if there is nothing performance related and the employee appears to be just plain unhealthy, then the answer is “no,” a formal management referral would not be appropriate.

However, if the employee has been missing work, requiring “down time” on the job as a result of feeling fatigued, or you are noticing lack of attention to detail, less productivity or anything else performance related, we may suggest that you consult with our Clinical Manager.

Americans are experiencing self-induced disease and mortality at an all-too-early age, and this directly effects the workplace. We care for our employees and want them around as long as possible. With that, even if there is resistance, we encourage you to continue to put healthy practices and initiatives into place.

But, for those instances when performance suffers due to poor health, possibly then, it may be appropriate to move forward with a “healthy” referral. Ultimately, a referral to the EAP may give the employee the resources to get them back to health… and back to working productively.

Ease@Work employee assistance program services can help HR professionals and managers/supervisors decide if a management referral is appropriate. A dedicated account manager offers personal and highly qualified consultation for your most difficult, and sensitive, employee issues.

Maintaining Appropriate Boundaries In the Workplace: Recognizing Healthy and Unhealthy Boundary Characteristics

Tuesday, July 28th, 2009

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By Sandra L. Lavelle, LISW-S, Ease@Work Counselor

Discussing and defining boundaries can be an elusive concept in the workplace. What defines a boundary? The ability to know where you end and another person begins. In describing the need for space, setting limits, and determining acceptable behavior or autonomy, we are defining workplace boundaries.

Professional boundaries are important because they define the limits and responsibilities of those interacting in the workplace. When workplace boundaries are clearly defined, organizations work more efficiently, and ultimately, lead to a healthier workplace environment.

Not all people have healthy boundaries. Those with unhealthy boundaries can make the workplace difficult to down right insufferable.

People with poor boundaries consider you to be an extension of themselves and have difficulty understanding true parameters. Those with good boundaries respect your views and choices, even when they differ from their own.

To understand how to set appropriate workplace limits, it is important to recognize characteristics of healthy and unhealthy boundaries.

Characteristics of Healthy Boundaries

  • Says “yes “ or “no” without fear or guilt/acknowledges “free choice” in decision-making.
  • Accepts “no” from others
  • Shares personal information gradually in a mutually trusting relationship
  • Expects reciprocity in relationships and shares personal responsibility
  • Identifies when the problem is “theirs” and when it is not
  • Does not rescue others from taking responsibility
  • Does not tolerate abuse or disrespect

Characteristics of Unhealthy or Rigid Boundaries

  • Gives a “no” response if the request involves close interaction
  • Avoids intimacy at all costs and may even sabotage a relationship to do so
  • Does not share any personal information in a relationship
  • Has difficulty identifying wants, needs, or feelings
  • Has few or no close relationships

Characteristics of Unhealthy or Collapsed Boundaries

  • Unable to say “no” due to fear of rejection
  • Exhibits a high tolerance for abuse or disrespect
  • Absorbs the feelings of others (I feel and know your pain)
  • Shares “too much information” before establishing mutual trust in a relationship
  • Avoids conflict at all costs
  • Possesses no clear identity or sense of self.

When encountering a difficult employee or situation, your employee assistance program should be available to assist you. Don’t assume you have to handle this by yourself. Ease@Work clients have 24/7 access to a masters level counselor for a management consultation as well as access to a dedicated account manager who can help with the most difficult employee and workplace issues.  We can also train your HR or Management team to utilize the EAP more effectively.  See this presentation on Slideshare.

Life After Retirement: Retirement Coaching Helps Employees with Hard Decisions

Tuesday, July 28th, 2009

MFpathsYou’ve put in your years with the company and now you’re looking forward to retirement… or are you? For many, the thought of retirement brings on a whole other host of issues to consider.

  • What will you do after retirement?
  • What impact will retirement have on your social life?
  • How will your relationship with your spouse/partner change?
  • Will you have enough money to live in the way you are accustomed to living?
  • Do you have other interests/hobbies to pursue?
  • Should you consider volunteering?
  • Are you interested in a second career?
  • What does “wellness” have to do with retirement?
  • Will you be happy as a retired person?

Retirement Coaching for Employees

Working with a certified retirement coach can help employees assess retirement preparedness. Taking work-life wellness to another level, Ease@Work began offering retirement coaching in 2008 as an extended benefit of our employee assistance program (EAP).  Employees can access up to three hours of retirement coaching in the same way that they would access a counselor.

“We anticipated the need for retirement coaching based on the knowledge that the work force and employers, would be entering an unprecedented wave of retiring individuals with the baby boom generation,” said Patrick Gaul, Ease@Work Account Executive. “As an EAP with focus on the wellness of the organization as a whole, we felt that access to an expert was essential as employees considered this next stage of their lives and as management contemplates how to prepare for this turnover.”

The program also offers employers and their HR professionals guidance regarding managing the new challenges of high volume retirement, such as succession planning and transfer of knowledge.